FAQs – WHGAUTO

Frequently Asked Questions

Find answers to common questions about our products, services, and ordering process.

Do you provide free samples?
Yes. Please provide your delivery address, company details, and your express courier account for freight collection.
How long is your delivery time?
For standard products, a 20-foot container can be delivered within 7–10 days.
What are your payment terms?
LCL (Less than Container Load): 100% prepayment
Full container: 30% deposit before production, 70% balance before shipment
How are disposable paint cup systems packaged?
1 box includes: 50 inner cups + 50 lids + 20 stoppers + 1 outer cup + 1 collar
Do you have real product photos?
Yes, we can provide real product images and arrange a factory video tour at your convenience.
What is your minimum order quantity (MOQ)?
500 boxes for customized orders.
Which trade terms do you accept?
EXW, FOB, CIF, DDU, and DDP.
What are the available sizes of your spray gun cups?
180ml / 400ml / 650ml / 850ml.
What filter specifications do your Paint Cup Lids have?
Lids are available with 125μm or 190μm filters, compatible with most water- and oil-based paints.
Can the filter model be customized?
Yes, we can produce filters according to your specifications.
Are you a manufacturer or trading company?
We are a 100% manufacturer.
How long have you been in this industry?
We have over 20 years in plastic manufacturing and more than 12 years of export experience.
Which certifications do you have?
BSCI, ISO9001, and REACH.
How many employees are in your factory?
60–70 staff members.
Where is your factory located?
Longhua District, Shenzhen, Guangdong, China.
Can I send goods from other suppliers to your factory for combined shipping?
Yes, we can help with consolidation and loading.
Do you accept OEM orders?
Yes, OEM is welcome.
Do you attend trade shows?
Yes, we attend Automechanika every year.
What is your monthly production capacity?
Over 100,000 boxes per month.
What material is the paint cup made of?
PP + PE.
How many types of spray gun adapters do you offer?
We supply adapters compatible with most brands including SATA, Devilbiss, Anest-Iwata, Sagola, and more.
What materials are the adapters made of?
Stainless steel 304 and aluminum.
Can you ship the goods to my warehouse in Guangzhou?
Yes, we can deliver to your designated warehouse in Guangzhou.
How long does it take from Guangzhou to your factory?
Approximately 1–2 days.
How long does packaging customization take?
Usually 20–25 days after design confirmation.
How do you pack your products?
Products are typically packed on pallets for safe transport.
Can you manufacture products according to our specifications?
Yes, we can produce customized products based on your design drawings or samples.